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GREY PEBBLES

terms & conditions

1. General Terms and Conditions of Contract:

  • Grey Pebbles Trading 101cc T/A Grey Pebbles Design Studio means a Close Corporation, duly registered in terms of the Close Corporations Act of the Republic of South Africa, with the registration number 2000/040131/23. Hereafter referred to as the “Company” or “Supplier”.
  • “This agreement” means this agreement including the Progress Sheet, Project Brief and all schedules and addenda as may become necessary from time to time.
  • The invalidity of any part of this Agreement shall not affect the validity of any other part.
  • The rule of construction that the contract shall be interpreted against the party responsible for the drafting or preparation of the agreement, shall not apply.
  • When any number of days is prescribed in this agreement, same shall be reckoned exclusively of the first and inclusively of the last day unless the last day falls on a Saturday, Sunday or public holiday, in which case the last day shall be the next succeeding day which is not a Saturday, Sunday or public holiday.
  • In the agreement any reference to natural persons includes legal persons and vice versa and references to any gender includes references to the other gender and vice versa.
  • Any document shall be deemed duly represented to and accepted by the Customer:
    i. within (3) three days of prepaid registered mail to any of the Customer’s business or postal addresses or to the personal address of any director, member or owner of the Customer; or
    ii. within (24) twenty-four hours of being faxed to any of the Customer’s fax numbers, or any director, member’s or owner’s fax numbers; or
    iii. within (24) twenty-four hours of being e-mailed to any of the Customer’s e-mail addresses, or any director, member’s or owner’s e-mail addresses; or
    iv. on being delivered by hand to the Customer or any director, member or owner of the Customer; or
    v. within (48) forty-eight hours if sent by overnight courier; or
    vi. within (7) seven days of being sent by surface mail.
  • The “Commencement date” means the date on which this Agreement comes into force and becomes enforceable. This date is determined by the date on which the client signs the Quotation and in doing so accepts the Quotation as provided by the Supplier.
  • The “Termination date” is the date on which this agreement ends having run its course, and unless terminated in accordance with any other provision in this agreement. Where the Client requires the Supplier to provide once-off ad-hoc products and / or services, this Termination date is the date on which the Supplier completes the products and / or services as referred to in clause 31 in the “Payment terms and conditions” below; and where all the amounts due in respect of the relevant and particular order or project becomes payable. Where the Client requires the Supplier to provide frequently recurring services on a specific periodic basis, this Termination date is the date which fall on the last day of the month immediately following a (30) thirty day notice period, such notice having been given by either party in writing to the other party in accordance with clause 7 of the “General Terms and Conditions of Contract”, below.
  • The Customer agrees that:
    i. this Agreement represents the entire Agreement between the Customer and the Supplier and that any alterations or additions to this Agreement may not be effected unless agreed to by both parties, reduced to writing and signed by the Customer and a duly authorized representative of the Supplier;
    ii. this Agreement will govern all future contractual relationships between the parties, notwithstanding receipt or acknowledgement of the Customers own order form or conditions;
    iii. this Agreement is applicable to all existing debts between the parties;
    iv. this Agreement is final and binding and is not subject to any suspensive or resolutive conditions;
    v. any conflicting terms, conditions or agreements without prejudice to any securities or guarantees held by the Supplier and;
    vi. this Agreement applies to all employees and subcontractors of the Supplier.
  • This Agreement, and any offers, orders, quotes or contracts of sale pursuant thereto, become binding only when accepted by the Supplier at its business address.
  • All orders or contracts of sale, or agreed variations thereto, whether oral or in writing, shall be binding and subject to this agreement and may not be cancelled by the Customer.
  • All quotations are subject to the availability of stock, products, goods and /or services. The prices quoted are subject to any increase in the cost price, including currency fluctuations, to the Supplier before acceptance of the order by the client.
  • The supplier reserves the right, at its sole discretion, to provide alternative products and / or services at the prevailing prices to those ordered by the Customer, should those products and / or services have been superseded, replaced or otherwise become unavailable.
  • The signatory hereby binds himself in his personal capacity as Shareholder (in the case of a Company), Member (in the case of a Close Corporation) or Owner, Partner, or Proprietor, as co-principal debtor jointly and severally for the full amount due to the Supplier and agrees that this Agreement will apply in the same way to him.
  • The Customer chooses its address for legal execution as its physical or business address or the physical address of any Director (in the case of a company), Member (in the case of a close corporation) or of the Owner(s) or Partner(s).
  • The Customer undertakes to inform the Supplier in writing, within (7) seven days of any change of Director, Member, Shareholder, Owner or Partner or address, or (14) fourteen days prior to selling or alienating the Customer’s business. Failure to do so will constitute a material breach of this agreement. Upon receipt of such written notification, the Supplier reserves the right, at its sole discretion, to withdraw any credit facility advanced to the Customer.
  • The Customer agrees that neither the Supplier nor any of its employees, partners or affiliates will be liable for any negligent or innocent misrepresentations made to the Customer.
    i. The Customer acknowledges that it does not rely on any representations made by the Supplier in regard to its products and services, or qualities thereof, leading up to this Agreement other than those contained in this Agreement. All specifications, price lists, performance figures, advertisements, brochures and other technical data furnished by the Supplier in respect of its products or services, whether orally or in writing will not form part of this Agreement in any way unless agreed to in writing by the Supplier.
    ii. The Customer or any agent acting on its behalf, on whose behalf or at whose instance any services are rendered hereby indemnifies the Supplier and all of its employees against any liability which the Supplier may incur to any other person as a result of the production of any material produced.
  • All quotations will remain valid for a period of (30) thirty days from the date of the quotation, or until the date of issue of any new price list, whichever occurs first, or unless specified in writing by the Supplier. The Supplier provides its products and / or services on the basis that the client:
    i. Will not utilise the service, or allow others to do so, for any improper, immoral, or unlawful purpose.
    ii. Will comply with all relevant legislation and regulation and all instruction issued by any government authority.
  • The Supplier shall not be liable for any damage arising from any misuse, abuse or neglect of products or services under any circumstances whatsoever.
  • It is the responsibility of the Customer to determine that the products or services ordered by it are suitable for the purposes of intended use. The Supplier gives no warranty, express or implied, concerning the suitability of the products supplied for any purpose whatsoever.
  • The Customer shall return any defective moveable products to the premises of the Supplier at the Customers cost and packed in the original or suitable packaging.
  • If the Supplier agrees to engage a third party to transport products on the Customer’s behalf, it does so on terms deemed fit by the Supplier. The Customer indemnifies the Supplier against any claims arising from such agreement.
  • The risk of damage to, or destruction or theft of its products shall pass to the Customer on delivery of any order placed in terms of this Agreement and the Customer undertakes to comprehensively insure the products until paid for in full. The Supplier may recover insurance premiums from the Customer for products insured on the Customer’s behalf.
  • The risk of damage to, or destruction or theft of its products shall pass to the Customer on delivery of any order placed in terms of this Agreement and the Customer undertakes to comprehensively insure the products until paid for in full. The Supplier may recover insurance premiums from the Customer for products insured on the Customer’s behalf.
  • All products and / or services supplied by the Supplier remain the property and /or intellectual property of the Supplier until such products and / or services have been fully paid.
  • Customer’s property and property supplied to the Supplier will be retained at the Customers risk.
  • The Supplier shall not be liable for any consequential damages including loss of profit or for any delictual liability of any nature whatsoever.
  • The Supplier shall be entitled at any time, to suspend the services, in whole or in part without notice to the client and without incurring any liability whatsoever, except in such instances where the Client is paid up in advance, or has a credit balance with the Supplier in excess of the cost or value of the products and / or services to be provided and /or have already been delivered.
  • All Products sold are subject to a 30 day guarantee for latent defects. All other guarantees, including common law guarantees, are hereby specifically excluded. The Supplier will attend to and rectify latent defects subject to the availability of input goods and services, and any other resources the Supplier deems necessary.
  • Liability under clause 28 of the “General Terms and Conditions of Contract” is restricted to the repair or replacement of faulty products or services, or granting of a discount, at the sole discretion of the Supplier.
  • Any complaints and claims on the deliverables will only be considered if such complaints are received in writing within thirty (30) days of final delivery.
  • Any order is subject to cancellation and /or late delivery by the Supplier due to Acts of God, or from any cause beyond the control of the Supplier, including (without restricting this clause to these instances): inability to secure labour, power, materials or supplies, or by reason of an Act of God, war, civil disturbance, riot, state of emergency, strike, lockout, or other labour disputes, fire, flood, drought or legislation.
  • Any order is subject to cancellation by the Supplier if the Customer breaches any term of this Agreement or makes any attempt of compromise, liquidation, sequestration, termination or if judgment is recorded against the Customer or any of its principals.
  • The Customer agrees that the Supplier will be immediately and irrevocably released from any contractual damages and penalty obligations should any event in clause 34 or clause 35 of the “General Terms and Conditions of Contract” occur.
  • The Customer agrees that any indulgence whatsoever by the Supplier will not affect the terms of this agreement or any of the rights of the Supplier and any such indulgence shall not constitute a waiver by the Supplier in respect of any of its rights herein. The Supplier will not be stopped from exercising its rights in terms of this Agreement under any circumstances whatsoever.
  • The Customer hereby consents that the Supplier shall have the right to institute any legal action in either the Magistrate’s Court or the High Court at its sole discretion in the event of any dispute.
  • The Customer shall be liable to the Supplier for all legal expenses incurred by the Supplier on the attorney-and-own client scale in the event of (a) any default by the Customer or (b) any litigation in regard to the breach, validity or enforceability of this agreement. The Customer shall also be liable for any tracing, collection or valuation fees incurred as well as for any costs including stamp duties, for any form of security that the Supplier may demand.
  • This Agreement and its interpretation is subject to South African law and the Customer consents to the exclusive jurisdiction of the South African Courts referred to in clause 68.

2. Project Progression, Project Scope and Material Supply:

  • Where clients choose not to fill in a Project/ Programming brief and leave this to the Suppliers discretion, then such client will accept work carried out as per terms and conditions.
  • The Project Progress sheet allows for Client approval of the various phases of the project. Client approval of each phase is required before any further work can be done on the subsequent phases.
    i. Client approval will take the form of a signature on the Project Progress Sheet or any written communication provided to the Supplier approving or indicating preference of or indicating affinity for any design element. The client is to sign-off any designs or project brief and /or programming brief prior to continuation of any subsequent phases within the defined project and detailed in the Project Progress sheet. Sign-off means signing the section on the contract Progress Sheet which specifies acceptance of the initial design i.e. this phase and a copy thereof being given to the client and being filed by the company. Subsequent to this sign-off the design will be cutup for template creation relating to the website design and creation. Once cut, any design change will be a “new change”. Any redesign or change hereafter will need to be re-quoted and/or be handled as a subsequent phase to the initial project.
    ii. Any changes after sign-off will be quoted as an extra change on the agreed quote unless due to company errors e.g. spelling or other errors. A date for completion will now be supplied to the client and adhered to by the company. This date appears on the contract progress sheet
    iii. Any changes to design elements already approved by the client will be quoted and charged for accordingly. Upon acceptance of such quotations and following the payment of the necessary deposits, the Supplier will provide new dates and times on the Project Progress sheet indicating the new estimated completion and milestone dates.
  • Delivery and performance times quoted are estimates and are not binding on the Supplier. However, the Supplier is dependent on co-operation from the Client at all times, and the Client agrees to its obligation of general co-operation with the supplier, with specific co-operation provided when review, approval and / or proofing of designs, materials and / or any other product and / or service is required by the Supplier to enable work to proceed and / or continue on schedule. The Client agrees to comply with the timelines and deadlines as stipulated by the Supplier in respect of each phase of the relevant Order. In the Event of non-co-operation, the Client will be notified in writing by the Supplier of the Clients lack of co-operation and will be provided with a new date and time within which to provide the particular requisite to enable the work to proceed on schedule. The Clients’ further failure to provide the particular and relevant requisite within the reasonable timeframe as stipulated by the Supplier will amount to a breach of this agreement and will render the full contract value payable and the client forfeits any ownership of material. The Supplier further reserves right to unilaterally amend the estimated completion date as a consequence of the clients’ lack of co-operation.
  • Where the “agreed to” deadline is not met due to the company not receiving content from the client as above in any format as specified by the contractual progress date, then the company cannot be held responsible for completion of the task on time as agreed to. In such cases the Supplier reserves the right to attend to other projects that may now have become priority and the Client will be provided with a new re-commencement date in writing by the Supplier.
  • Overdue tasks due to clients not meeting timelines will be resumed when possible after such date of completion subject to already existing company commitments. This new date will be agreed to in writing.
    i. Tasks not completed after (3) three months of completion date due to material not being received by the client, will be re-quoted for completion according to new company fees with new dates being revised.
    ii. Contracts not completed within (4) four months of completion date due to the client’s lack of information supply or lack of collaboration, will require the settling of 70% of the contract to keep the contract active.
    iii. Contracts cancelled prior to completion or exceeding (6) six months after completion date will be deemed cancelled and will be invoiced at 100% of the full contract. In these cases, the client forfeits ownership of work carried out and thus is responsible for costs incurred by the company.
  • If timelines cannot be met due to the clients’ information supply failures and after-hours work is requested to meet desired deadlines, an afterhours fee will be re-quoted for which a 50% deposit is required.
  • The Supplier shall not be liable for any defects resulting from it being required to expedite delivery ahead of the time needed for the proper production and / or execution of the order.
  • The date of completion will be a (4) four fold date:
    i. Sign-off;
    ii. First presentation;
    iii. First Correction;
    iv. Completion.
  • As part of this approval process minor corrective amendments and adjustments are allowed, provided the design provided for approval meets the requirements of the project brief. A minor corrective amendment or adjustment entails any changes within reason that conforms to the project and /or programming brief.
  • The products and / or services as rendered by the Supplier are deemed complete when it complies with all the requirements and parameters as defined in the relevant brief (Project and / or Programming). The Client will be entitled to request minor amendments to the work already carried out, as per the earlier definition outlined within these terms.
  • If a dispute arises due to the client feeling that the deliverables does not comply with the Project and/or Programming brief, the Supplier will have the right to enlist a third party litigation officer to assess the validity of the claim and subsequent to that implement the necessary actions deemed necessary to resolve said dispute. This third party litigation officer will be for the clients account at the discretion of the Supplier.
  • The Supplier is not responsible for editorial services in so far as the editing, grammatical correctness or any facet of the supplied text’s integrity, quality and correctness is concerned. Thus, Clients are to ensure that all material supplied to the Supplier is correct and accurate.
  • If the Client has any doubt about the material supplied in respect of clause 13 above, then the Supplier advises that Client uses a third party editorial service to ensure correctness of such materials. The Supplier can assist the Client with this at the quoted fee.
  • Where a Client uses images of their own, contrary to the advice and suggestions of the Supplier, the Client in such cases accepts that any degradation in quality and eventual product integrity is not the fault of the Supplier, but resultant of the Clients own preferences and decisions. The Supplier undertakes at all times to advise the Client of best practice in this regard. In such an event the Supplier will not accept Copyright infringements in any materials supplied by the Client and will as a consequence refuse to work with any such material.
  • Where a Client has signed off and / or approved an exemplar, a final phase product or full final product, the Supplier will not be held responsible for errors in text or content supplied by the Client. Any such corrections required after final approval and or sign-off will be deemed, “New changes” and will be quoted and charged for in full. Hereby the Client agrees and understands that that when the final product is signed off by the Client, the Supplier will not accept responsibility for any errors still present and thus makes suitable provision to ensure that the content of final products are correct.
  • The Supplier will not be held accountable or responsible for losses or damage of any nature whatsoever, suffered by the Client due to incorrect information supplied by the Client in the production of products.
  • The Supplier is not responsible for quality losses and inadequacies should these be caused by inferior quality materials being supplied by the Client.
  • The Supplier shall not be held responsible for imperfections in the work due to defects in or the unsuitability of material, content in text, images and / or any other format supplied by the Client. Extra costs incurred through the use of defective materials and / or content supplied shall be for the Customer’s account.
  • Where the supply of text and content by the Client cause delays of any kind relative to the Project Progress Sheet, the Supplier shall be entitled to claim and recover costs resultant of such delays from the Client.

3. Payment and Delivery Terms and Conditions:

  • All Work is subject to a 50% deposit prior to work commencement.
  • Work will not be commenced under any conditions prior to a 50% deposit being paid on the relevant quote.
  • The risk of payment by cheque through the post or by electronic funds transfer rests with the Customer.
  • The customer agrees to the Standard Rates of the Supplier for any products supplied or services rendered, which rates may be obtained on request.
  • The Customer agrees that the amount contained in a Tax Invoice issued by the Supplier shall be due unconditionally (a) cash on order, or (b) if the Customer is an Account Approved Customer, then within the granted credit period as specified on the Account Application, or not later than 7 days after the Tax Invoice has been issued by the Supplier.
  • The Customer agrees to pay the full amount on the Tax Invoice at the Business Address of the Supplier or at such other place that the Supplier may designate in writing.
  • The Supplier shall be entitled to invoice each delivery or performance separately when executed.
  • The Customer agrees to establish, immediately upon delivery, that the products and services appearing on the Supplier’s delivery note, Tax Invoice or other documentation correctly represent the products or services, and prices agreed to and are free of any defects.
  • Where products or services are delivered prior to the issue of a Tax Invoice, the Customer agrees to immediately upon receipt of the Tax Invoice, establish that it correctly represents the delivered products or services and prices agreed to.
  • The Customer has no right to withhold payment for any reason whatsoever and agrees that any extension of time given for payment shall be valid only if reduced to writing and signed by the Customer and a duly authorized representative of the Supplier.
  • The Customer is not entitled to set off any amounts due to the Supplier by the Customer against its indebtedness to the Supplier.
  • All discounts shall be forfeited if payment in full is not made on the due date.
  • The Customer agrees that if an account is not settled in full (a) against order; or (b) within the period agreed in clause 3 of the “Payment terms and conditions” in the case of a Credit Approved Customer, the Supplier is entitled to (i) forward a letter of demand using a third party demanding full and final payment.
  • The Customer hereby gives his/ her consent for a credit check.
  • Outstanding accounts are subject to default listing on a National Credit Bureau database.
  • On payment of the outstanding debt the default listing will be adjusted to read “Paid Default” until legislation demands complete removal.
  • The Supplier reserves the right to provide a National Credit Bureau with updated personal information.
  • The Customer also consents that the Supplier may use a National Credit Bureau database for tracing, should the Customer abscond.
  • The Customer hereby agrees that should they default on payment; the Supplier can make this information available to the industry and affiliated businesses.
  • A Credit approved Customer will forthwith lose this approval when payment is not made in accordance with the conditions of clause 3 of the “Payment terms and conditions” and all amounts then outstanding shall immediately become due and payable.
  • In the event that payment is not made in a timely fashion, the Customer agrees that a levy shall be payable to the Supplier of 1.5% of the outstanding amount payable to the Supplier.
  • The Customer agrees that the Supplier will not be required to furnish security in terms of Rule 62 of the Rules of Court of the Magistrate’s Court or in terms of Rule 47 of the Supreme Court Act 59 of 1959 as amended.
  • The Customer expressly agrees that any debt owed to the Supplier by the Customer shall become prescribed only after the passing of a period of (10) ten years from the date the debt falls due.The Customer irrevocably authorizes the Supplier to enter its premises to repossess any products delivered, without court order, and indemnifies the Supplier completely against any damage whatsoever, relating to the removal of repossessed products and/or goods.
  • The Customer is not entitled to sell or dispose of any products unpaid for without the prior written consent of the Supplier. The Customer shall not allow the products to become encumbered in any manner prior to the full payment thereof and shall advise third parties of the rights of the Supplier in the products.
  • Any item delivered to the Supplier shall serve as a pledge in favour of the Supplier for present and past debts and the Supplier shall be entitled to retain or realize such pledges as it deems expedient at the value as determined in clause 31 of the “Payment terms and conditions”. The sworn or realized value of pledged products will be offset against the Customer’s debts and any excess balance will be paid to the Customer.
  • The supplier is entitled to exercise a lien over any of the Customer’s property in its possession until all outstanding debts have been paid.
  • The Customer hereby cedes and assigns unto and in favour of the Supplier all its rights, title, and interest in and to all debts which are now, or which may in the future, become owing to it by any third party or parties as security for the payment by it of all amounts which are now or may from time to time in the future, become owing by it to the Supplier from any cause of indebtedness however arising. The Customer agrees that on request by the Supplier, it shall be obliged to hand over to the Supplier all books of accounts, contracts, invoices and documents, and the like, which it may require for the purpose of ascertaining the amounts due to it and for the purposes of the recovery of payment.
  • In the event of the Customer being in arrears with any payment or in breach of any term of this agreement, the Supplier is entitled to cancel all contracts and/or responsibilities with immediate effect.
  • In the event of cancellation, the Customer shall be liable to pay the full contract value in respect of the particular and relevant order, less any payments already made in respect of deposits or for any other purpose, irrespective of the extent, cost and / or value of products and/ or services rendered, completed and / or delivered by the Supplier.
  • The Client agrees to pay all costs resulting from any acts, omissions or requests of the Client including disbursements, suspension of work, modifications of requirements, failure or delay in giving particular requisite to enable work to proceed on schedule, or requirements that work be completed earlier than previously agreed.
  • Payment is due in full on the completion of the product, where completion is defined as being ready to “make live” or to be delivered to the Client. No delivery will occur without full and final payment.
  • On invoiced amounts where the task or project is subject to phased or staggered payments and the client does not pay the Supplier has the right of refusal to proceed with subsequent phases and/or tasks, without any liability, until payment is received in full.
  • Debit orders will be signed for a minimum period of 6 months on SEO services and 12 months on all other related services such as website hosting and rental services, unless expressly indicated otherwise by the supplier and condensed into writing. Debit orders which are not honoured, will be penalised with the relevant bank charges at that stage. Please indicate to us should you wish to cancel a debit order before contractual ending period so as to pay the full settlement value of the contract for the full duration of said contract period. Cancellation of debit orders constitutes a breach of contract from the clients’ side and all monies due to the end of the contract period will be the clients’ responsibility to honour.
  • No bank reversal options will be allowed or tolerated, however in the event that such action is taken the reversal amount will be payable by the client in full.

4. Design Terms and Conditions:

  • The Client in entering into this agreement, agrees and acknowledges that the Client appoints the Supplier for its Creative skills and abilities, specific application of its Intellectual Property and abilities and / or for the provision of certain and / or specific services for which the Supplier is qualified for, adept at, specialises in and / or chooses to offer from time to time. The Client further agrees that its subjective opinion of the quality and / or value of the products and / or services does not detract from the real quality and / or value the products and / or services inherently possess.
  • The Client agrees that, system processes are universal and express ownership of said processes does not belong to the client. However should the client require the source material for any reason such source items will be supplied to the client upon full settlement of all outstanding amounts on the clients account.

5. Web and Software Development Terms and Conditions:

  • The quoted fees allows for two (2) Homepage Designs and a single Subpage design prior to site completion subject to the client signing of a project brief. Two (2) Corrective redesigns within reason are allowed within this agreement. (These corrective redesigns must be within reason and conform to the original project and /or programming brief or design specifications, to ensure that all requirements are met). A redesign in total and /or new design would encompass veering off from the original project brief completely and proposing new elements that were not present within the original project brief.
  • The Supplier endeavours to ensure that software developed and implemented by the company complies to current industry standards and security at the time of going live, however given the nature of the platforms and environment the Supplier cannot guarantee that the software is impervious to malicious attacks or ‘hacking’ from any third party.
  • As standard practice the Supplier implements the necessary backups and security on its platforms and hosting environments, however cannot guarantee that data integrity will at all times be intact due to unforeseen circumstances. Clients are welcome to discuss any additional requirements with regards to securing data and software with the Supplier should the need arise. As part of the CPA, we require our clients to ensure that terms and conditions listed on their websites and software are up to date and in line with current legislation. All Software developed by the Supplier is supplied ‘as is’ on delivery and finalization of the project in terms of the initial agreement and as such maintenance of the software remains the responsibility of the client for the lifetime of the software use unless the maintenance forms part of the agreement. Whilst every precaution will be made to ensure that software developed by the Supplier are free of errors and secure, the Supplier cannot accept responsibility for any losses incurred due to malfunction, “bugs” or incorrect output etc. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use or submission to the live server environment. Data loss as a result of breach to the security of the data or software through third party ‘hacking’ or system errors will not be reimbursed to our clients in whatsoever way or means. The Supplier will endeavour to recover any data loss by means of restoring available backups at no cost, however should the software require changing or additional programming to prevent future loss this would be at the expense of the client and be quoted upon by the Supplier.

6. Print and Corporate Stationary Items, Terms and Conditions:

  • The Client agrees to pay for all and any preliminary work which is produced at the Client’s request whether this is experimental work or any other.
  • Where the Supplier provides Print Services: Proofs, pulls, samples, specimens, sketches, photographs, or any representation, whether partial or total, of the finished article in whatever form may be submitted to the Client for approval. Following such approval, the Client shall have no claim against the Supplier for errors in the exemplar as approved by the Client. Changes required by the client, other than the correction of errors of the Supplier, will be charged for in full.
  • If the Client, for any reason requires a reprint of any order which the Client has previously approved, which reprint includes any change or alteration of any kind to the original order, then such reprint shall be for the account of the Client – notwithstanding any claims that the Client may have about the original order.
  • Standing matter and printer materials of any kind whatsoever may be disposed of by the Supplier in any manner with no claim on the cost of these by the Client unless prior written arrangement has been made for the storage thereof.
  • The Client shall accept the delivery as good and complete and shall pay the Contract price for any quantity that does not exceed or fall short of the ordered quantity by more than 10%.